From ABC7 New York · · 1m 10s
Graduate student gets furniture refund after Bronx store delay
Albany grad recovers $2,000 after Bronx furniture store delays delivery.
In brief
Albany grad recovers $2,000 after Bronx furniture store delays delivery. Nicarla Richards, a graduate student at Russell Sage College, received a $2,000 refund from Tejada Furniture after delays and false claims about her order being lost at sea. Originally reported by ABC7 New York.
Graduate student needs help
Nicarla Richards, a graduate student at Russell Sage College in Albany, New York, paid $2,000 upfront for furniture that never arrived.
Parents advised Bronx store
Richards followed her parents' advice to buy furniture from Tejada Furniture in the Bronx, which promised delivery within a week.
Delivery delays and false excuses
Tejada Furniture repeatedly delayed delivery, claiming bad weather, then later said the order was lost at sea.
Refund after 7 On Your Side
Richards contacted 7 On Your Side, who helped her get a $2,000 refund from Tejada Furniture within three days.
Store closed after refund
Tejada Furniture closed down after Richards received her refund, and she paid back her parents $2,000.
Gratitude for help
Richards thanked 7 On Your Side for helping her recover her money and avoid further financial strain.
The key point
Nicarla Richards, a graduate student at Russell Sage College, received a $2,000 refund from Tejada Furniture after delays and false claims about her order being lost at sea.
