Power failure hits Google's London hub

Google Cloud's London data centre experienced a power event on Tuesday morning, disrupting services across Europe. The outage began shortly after six am UK time and lasted well into the afternoon.

“Due to a power event we had suffered an outage within europe-west2-b zone”

Banks and websites across Europe affected

The disruption hit banks hardest in the UK, with customers of Revolut and Halifax reporting trouble accessing their accounts and apps.Users struggled to log into mobile banking while other websites and services also went down.

“We are currently experiencing a service disruption affecting multiple services”

Court streams and services knocked offline

The outage disrupted court live streams across Britain, including the trial of comedian Russell Brand. E-bike rental services, budgeting apps, Royal Mail, Microsoft and delivery company DPD also experienced issues.

“We're aware of an issue affecting Cloud Video Platform (CVP), used for some remote hearings”

Google restores service and launches probe

Google Cloud said the server had been restored and services were working for most customers by late afternoon. The company said it would carry out an internal investigation and publish an analysis once concluded.