From Allafrica · · 50s
TikTok Denies Restricting Access in Northern Nigeria
TikTok says it did not block access in parts of Nigeria, working with stakeholders to fix issues.
In brief
TikTok says it did not block access in parts of Nigeria, working with stakeholders to fix issues. TikTok denies restricting access in Northern Nigeria, stating it is engaging stakeholders to resolve disruptions. Originally reported by Allafrica.
TikTok denies restricted access
TikTok says it did not block access in parts of Nigeria, working with stakeholders to fix issues.
“We are aware of reports regarding restricted access to our platform in certain parts of nigeria. We can confirm that this restriction was not implemented by tiktok.”
Users report access issues
Users in kaduna, kano, kebbi and sokoto states say tiktok only loads after activating virtual private networks.
“some users said they could access tiktok only after activating virtual private networks”
TikTok's response
TikTok confirmed it is aware of the problem and engaging stakeholders to resolve it without identifying causes or timelines.
“we are actively engaging with relevant stakeholders to resolve the situation and remain committed to ensuring access for our community”
Access difficulties reported
Reports of tiktok loading failures began in september, with users in some regions needing vpn connections.
“access difficulties began emerging in september, with users complaining videos would not load”
The essence
TikTok denies restricting access in Northern Nigeria, stating it is engaging stakeholders to resolve disruptions.
