From BigGo Finance · BigGo Finance · · 50s
Amex Cuts 5% Workforce, Books ¥53 Billion AI Costs
American Express plans to cut 5% of its global workforce and book ¥53 billion in AI-related restructuring costs.
In brief
American Express plans to cut 5% of its global workforce and book ¥53 billion in AI-related restructuring costs. American Express will cut 3,800 employees globally to become leaner and more agile for AI adoption, booking ¥53 billion in restructuring costs. Originally reported by BigGo Finance.
Workforce Cuts
American Express announced plans to cut 5% of its global workforce, affecting 3,800 employees based on 76,800 headcount as of December 2025.
AI Restructuring Costs
The company booked $336 million (approximately ¥53 billion) in restructuring costs for the July-September 2026 quarter to streamline operations and prepare for AI adoption.
Streamlining Rationale
American Express aims to become a leaner, more agile company to improve AI adoption and operational efficiency through workforce reduction.
“a leaner, more agile company”
At a glance
American Express will cut 3,800 employees globally to become leaner and more agile for AI adoption, booking ¥53 billion in restructuring costs.
