From BigGo Finance · BigGo Finance · · 1m 10s
UK Banks Face Crypto Complaint Surge
UK banks receive over 10,000 complaints about crypto transfer restrictions in 90 days.
In brief
UK banks receive over 10,000 complaints about crypto transfer restrictions in 90 days. UK banks received 10,092 complaints from 9,803 customers over 90 days about crypto transfer restrictions, with Lloyds and Barclays leading complaints. Originally reported by BigGo Finance.
Complaint surge in UK banks
More than 10,000 customer complaints were filed over a 90-day period from May to August 2026 regarding UK banks' restrictions on transfers to cryptoasset exchanges.
Lloyds leads complaints
Lloyds Banking Group received the most complaints with 2,297, followed by Barclays with 1,569 and NatWest Group with 1,278.
Transfer restrictions vary
Barclays and HSBC UK cap crypto transfers at £2,500 per transaction and £10,000 over 30 days, while six banks block transfers entirely.
Revolut's technical issue
Revolut states transfers to some cryptoasset exchanges are not supported, but this appears to be a technical issue rather than a policy.
Regulatory deadline looming
Industry figures warn that unresolved banking access issues could undermine the UK's goal to become a global cryptoasset hub by 2027.
Urgent need for action
Nick Jones, CEO of Zumo, says the banking access problem must be resolved urgently to allow cryptoasset companies to grow and scale.
What it means
UK banks received 10,092 complaints from 9,803 customers over 90 days about crypto transfer restrictions, with Lloyds and Barclays leading complaints.
