From Cloud Wars · Dewain Robinson · · 50s
Microsoft and ServiceNow Target AI Control Layer
Microsoft and ServiceNow build open protocols for AI agent governance.
In brief
Microsoft and ServiceNow build open protocols for AI agent governance. Microsoft and ServiceNow are creating open standards to control AI agents through MCP, A2A, and REST protocols. Originally reported by Cloud Wars.
AI Agent War Shifts
The AI Agent War is moving to the control layer where governance becomes critical.
ServiceNow Builds Governance Layer
ServiceNow is creating a layer that governs AI agents using the open MCP protocol.
Microsoft Uses Multiple Protocols
Microsoft is building Work IQ to expose ai agents over MCP, A2A, and REST protocols.
Industry Standards for Integration
Both companies leverage industry-standard protocols to enable cross-layer governance and integration.
Key Control Layer Focus
The control layer is where governance and control become the most critical part of the AI agent war.
The takeaway
Microsoft and ServiceNow are creating open standards to control AI agents through MCP, A2A, and REST protocols.
