From Cloud Wars · Tom Smith · · 40s
Microsoft Copilot Studio Agents Gain Proactive Teamwork
Microsoft's Copilot Studio agents now work persistently and proactively within apps like Teams and Outlook.
In brief
Microsoft's Copilot Studio agents now work persistently and proactively within apps like Teams and Outlook. Microsoft introduced Copilot Studio agents with credentials to work persistently and proactively in Microsoft 365 apps. Originally reported by Cloud Wars.
New Agent Accounts
Microsoft launched Agent Accounts for users to delegate work within Microsoft 365 apps.
Persistent Agent Work
Agents operate with their own credentials in Teams and Outlook to ask questions and assign tasks without separate chats.
Process Integration
Team members can delegate tasks to agents within processes and keep working while agents complete tasks.
Business Process Memory
Agents carry forward users’ preferences and business context to improve future work through continuous learning.
What to remember
Microsoft introduced Copilot Studio agents with credentials to work persistently and proactively in Microsoft 365 apps.





