From Cloud Wars · John Siefert · · 1m
Work IQ for Dynamics 365 Finance
Microsoft's AI helps ERP customers understand business processes better.
In brief
Microsoft's AI helps ERP customers understand business processes better. Work IQ enables Dynamics 365 Finance and Supply Chain customers to use AI for order, inventory, and supplier reasoning. Originally reported by Cloud Wars.
What Work IQ Means for ERP
Microsoft's new documentation answers whether agents understand business operations for Dynamics 365 customers.
Work IQ Extends to Business Operations
Work IQ brings data from business applications into Copilot for agents to reason about orders, inventory, and suppliers.
Current Data Sources for Preview
Dynamics 365 Sales, Customer Service, and Power Apps model-driven apps support Work IQ preview now.
Finance and Supply Chain Rollout
Finance and Operations apps including Finance and Supply Chain Management roll out in late October.
Why ERP Matters for Work IQ
Work IQ uses semantic models and business skills to help ERP teams capture process knowledge without weakening security.
What to Do Now for Customers
Get Power Platform admins familiar with Work IQ, review licensing, and document finance and supply chain processes.
The one thing
Work IQ enables Dynamics 365 Finance and Supply Chain customers to use AI for order, inventory, and supplier reasoning.
