From Dallas Express · Dallas Express · · 50s
Amazon Credits Texas Customer $5.58 After ZIP Error
Amazon refunds Texas customer $5.58 after ZIP code error inflates sales tax.
In brief
Amazon refunds Texas customer $5.58 after ZIP code error inflates sales tax. Amazon credited a Texas customer $5.58 for sales tax overpayment due to ZIP code error. Originally reported by Dallas Express.
Amazon Sales Tax Refund
Amazon credited a Texas customer $5.58 after acknowledging ZIP code error inflated sales tax.
“We are proactively crediting your account because some of your purchases were eligible for lower sales taxes”
ZIP Code Tax Error Explained
Texas comptroller explains ZIP codes can include locations outside taxing jurisdictions.
Amazon's System Update

Amazon updated systems to use nine-digit location information for tax calculations.
“We’ve updated our systems to make calculations using the more precise location information going forward”
Earlier Amazon Overcharge Case
Florida customer received $750 credit after ZIP code error triggered higher tax rate.
Texas Tax Code Requirements
Texas law requires sellers to refund customers or provide written consent for tax errors.
Customer Action Steps
Check Amazon account for credit or contact seller for tax refund claims.
At a glance
Amazon credited a Texas customer $5.58 for sales tax overpayment due to ZIP code error.
