Cover art for Dallas County Transit Survey: 68% Say Service Falls Short

Dallas County Transit Survey: 68% Say Service Falls Short

68% of Dallas County residents report public transit fails to meet needs.

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Nov 12, 2026

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Dallas County Transit Survey: 68% Say Service Falls Short

68% of Dallas County residents report public transit fails to meet needs.

In brief

68% of Dallas County residents report public transit fails to meet needs. 68% of Dallas County survey participants say transit service falls short, citing long travel times and too many transfers. Originally reported by Dallas Express.

Survey Results

68% of 154 Dallas County survey participants said public transportation does not meet their needs.

Top Complaints

Lack of service to destinations, long travel times, and too many transfers rank as leading concerns.

Preferred Improvements

Preferred Improvements

84% chose expanded service areas, 77% selected increased security, and 71% wanted more frequent buses or trains.

Households Without Cars

66,428 households without vehicles, or 6.8% of all county households, compared with 4.8% regionally.

Population Changes

309,055 residents age 65 or older and 284,076 people with disabilities increased by 13.3% and 16% respectively.

Security Funding

DART approved $47.4 million for security and cleanliness improvements including surveillance cameras.

Public Comment Deadline

Residents can submit feedback until 5 p.m. Thursday, November 12, by emailing accessnorthtexas@nctcog.org.

The key point

68% of Dallas County survey participants say transit service falls short, citing long travel times and too many transfers.

Read the original on Dallas Express

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