From Dallas Express · Dallas Express · · 1m
Dallas County Transit Survey: 68% Say Service Falls Short
68% of Dallas County residents report public transit fails to meet needs.
In brief
68% of Dallas County residents report public transit fails to meet needs. 68% of Dallas County survey participants say transit service falls short, citing long travel times and too many transfers. Originally reported by Dallas Express.
Survey Results
68% of 154 Dallas County survey participants said public transportation does not meet their needs.
Top Complaints
Lack of service to destinations, long travel times, and too many transfers rank as leading concerns.
Preferred Improvements

84% chose expanded service areas, 77% selected increased security, and 71% wanted more frequent buses or trains.
Households Without Cars
66,428 households without vehicles, or 6.8% of all county households, compared with 4.8% regionally.
Population Changes
309,055 residents age 65 or older and 284,076 people with disabilities increased by 13.3% and 16% respectively.
Security Funding
DART approved $47.4 million for security and cleanliness improvements including surveillance cameras.
Public Comment Deadline
Residents can submit feedback until 5 p.m. Thursday, November 12, by emailing accessnorthtexas@nctcog.org.
The key point
68% of Dallas County survey participants say transit service falls short, citing long travel times and too many transfers.


