From Dexerto · Joe Pring · · 30s
Car rental apologizes after $4,300 charge
Avis refunds $4,300 after mischarging customer for 18,000 miles in 7 days.
In brief
Avis refunds $4,300 after mischarging customer for 18,000 miles in 7 days. Avis refunds $4,300 after mischarging customer for 18,000 miles in 7 days. Originally reported by Dexerto.
Mileage charge dispute
Avis charged Yuehao Huang $5,900 for driving 18,000 miles in seven days.
Customer's evidence
Huang's phone recorded only 870 miles during the trip.
Refund process
Avis confirmed a data entry error caused the incorrect charge.
The main idea
Avis refunds $4,300 after mischarging customer for 18,000 miles in 7 days.
