From Engadget · Luke James · · 1m 10s
Japan's first humanoid robot ambulance hits Tokyo streets
GMO Internet Group launches a mobile repair service for broken-down robots, complete with spare units ready to swap in.
In brief
GMO Internet Group launches a mobile repair service for broken-down robots, complete with spare units ready to swap in. As humanoid robots enter the workforce, companies are building support infrastructure like mobile repair services to minimize downtime. Originally reported by Engadget.
Robot ambulance launches in Tokyo

GMO Internet Group deployed Japan's first humanoid ambulance this month. The van rushes to repair robots that break down on the job.
Spare robots on standby

The ambulance carries diagnostic tools, spare parts, and engineers. If a robot can't be fixed on site, a backup humanoid swaps in immediately.
Limited service for now
Only one ambulance operates from Tokyo headquarters. It serves GMO AIR's own deployed robots on a case-by-case basis.
Already working at airports

GMO AIR runs Unitree-built humanoids as baggage handlers at Haneda Airport. The trial with JAL Ground Service continues through 2028.
“When humanoids become more popular, this kind of service will be needed”
Born from real breakdowns
GMO created the service after damaged robots caused disruptions when sent away for repair. Now they bring repairs and replacements to the site.
Building ahead of demand
Japan targets 30% of the global robot market by 2040. GMO is gaining field repair experience before humanoids become widespread.
In short
As humanoid robots enter the workforce, companies are building support infrastructure like mobile repair services to minimize downtime.





