From Engadget · Karissa Bell · · 1m 10s
Meta's Muse now makes phone calls for paid subscribers
Meta's AI agent can now call businesses to schedule appointments and make reservations on your behalf, a feature available only to paid Muse subscribers.
In brief
Meta's AI agent can now call businesses to schedule appointments and make reservations on your behalf, a feature available only to paid Muse subscribers. Meta's Muse AI agent can now place phone calls on behalf of paid subscribers to handle tasks like scheduling appointments and making reservations. Originally…
Muse can now call on your behalf
Meta's AI agent Muse can now place phone calls to businesses for paid subscribers. It handles tasks like making reservations and scheduling appointments, according to Meta's Chief AI officer Alexandr Wang.
Feature limited to paid Muse subscribers
The phone-calling ability is available only to users with a paid Muse subscription, which comes with additional tokens and extra features beyond the free version.
Early users report success with calls

Meta Superintelligence employee Matt Schlicht shared that Muse successfully called a Volvo dealership and waited on hold for fifteen minutes to get appointment information without explicitly identifying itself as AI.
“My muse called Volvo for me to see when the next available appointment is.”
Muse adds email feature as it grows
Muse has drawn more than ten million users and now lets people assign a dedicated email address to their agent. Google and other companies have introduced similar AI phone-calling features.
The essence
Meta's Muse AI agent can now place phone calls on behalf of paid subscribers to handle tasks like scheduling appointments and making reservations.

