From Financialexpress · FE News Desk · · 1m 10s
Bengaluru clinic ordered to pay Rs 1.11 lakh for facial burns
Bengaluru beauty clinic must pay Rs 1.11 lakh after woman suffered facial burns from laser session.
In brief
Bengaluru beauty clinic must pay Rs 1.11 lakh after woman suffered facial burns from laser session. Bengaluru clinic ordered to pay Rs 1.11 lakh for facial burns caused by laser hair removal. Originally reported by Financialexpress.
Woman's facial burns after laser session
A woman suffered facial burns after a Rs 1,100 laser hair removal session on April 22.
“The complaint concerned a laser hair removal session performed on April 22 on the woman's upper lip and chin”
Skin damage and pain
Her skin became inflamed and extremely dark with painful wounds around her upper lip and chin.
“According to the complaint, her skin subsequently became inflamed and extremely dark, with painful wounds developing around her upper lip and chin”
Clinic ordered to pay Rs 1.11 lakh
Bengaluru consumer commission directed clinic to pay Rs 1.11 lakh excluding interest for damages.
“A Bengaluru consumer commission has directed a beauty clinic to pay Rs 1.11 lakh, excluding interest, to a woman”
Commission found deficiency in service
The commission found deficiency in service and unfair trade practice after clinic failed skin assessment.
“The commission held that providers offering cosmetic treatments directly on the skin should take reasonable precautions”
Clinic denied deficiency in service
Clinic denied deficiency in service and raised objections about legal filing period.
“The beauty clinic denied allegations of deficiency in service and unfair trade practice”
Compensation details
Clinic must pay Rs 1,100 refund plus Rs 1 lakh for skin damage and mental agony.
“The commission directed the clinic to pay Rs 1,100 as a refund of the treatment fee, with interest at 9% per annum”
What happens next
Clinic must comply with payment within 45 days or face interest on damages.
“The clinic was directed to comply within 45 days. If it fails to do so, the Rs 1.10 lakh comprising damages and litigation costs will carry interest”
The bottom line
Bengaluru clinic ordered to pay Rs 1.11 lakh for facial burns caused by laser hair removal.
