From Financialpost · · 40s
Beijing 12345 Hotline Experience
200 guests experience Beijing's digital governance through 12345 hotline.
In brief
200 guests experience Beijing's digital governance through 12345 hotline. Nearly 200 guests visited Beijing's 12345 hotline to see how digital tools improve city services. Originally reported by Financialpost.
Beijing 12345 Hotline
Nearly 200 distinguished guests visited Beijing's 12345 hotline to experience digital governance.
Digital-Intelligent Innovation Lab
Guests interacted with smart workplace, customer service, and agent assistance systems.
Smart Workplace
Real-time scheduling shows efficient operator staffing using weather and traffic data.
Smart Customer Service
Guests tried Jingtong App with 2,500 daily appeals and video sign language services.
AI Assistance System
AI handles appeals and generates work orders automatically for citizens.
What to remember
Nearly 200 guests visited Beijing's 12345 hotline to see how digital tools improve city services.





