Beijing 12345 Hotline Experience

200 guests experience Beijing's digital governance through 12345 hotline.

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Beijing 12345 Hotline Experience

200 guests experience Beijing's digital governance through 12345 hotline.

In brief

200 guests experience Beijing's digital governance through 12345 hotline. Nearly 200 guests visited Beijing's 12345 hotline to see how digital tools improve city services. Originally reported by Financialpost.

Beijing 12345 Hotline

Nearly 200 distinguished guests visited Beijing's 12345 hotline to experience digital governance.

Digital-Intelligent Innovation Lab

Guests interacted with smart workplace, customer service, and agent assistance systems.

Smart Workplace

Real-time scheduling shows efficient operator staffing using weather and traffic data.

Smart Customer Service

Guests tried Jingtong App with 2,500 daily appeals and video sign language services.

AI Assistance System

AI handles appeals and generates work orders automatically for citizens.

What to remember

Nearly 200 guests visited Beijing's 12345 hotline to see how digital tools improve city services.

Read the original on Financialpost

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