From Fortune · Jim Edwards · · 1m 10s
Benioff: AI companies must prepare to be sued
Salesforce's CEO warns the AI industry that self-regulation is the only alternative to lawsuits and liability.
In brief
Salesforce's CEO warns the AI industry that self-regulation is the only alternative to lawsuits and liability. AI companies should expect legal consequences for harms their products cause, just like any other industry. Originally reported by Fortune.
Benioff walks the talk at Dreamforce
Salesforce's 6-foot-5 CEO Marc Benioff strolled down Mission Street in San Francisco on Tuesday, drawing crowds during his company's annual Dreamforce conference.
AI needs accountability, not dismissal
Benioff rejected concerns that AI could wipe out humanity, but stressed that companies must be held responsible for the risks their technology creates before people get hurt.
“We know we have to hold companies responsible for their products and their technology before people are hurt.”
Compare AI to early social media mistakes
Benioff drew parallels between current AI risks and the damage caused by early social media platforms, suggesting the industry should learn from those costly errors.
Regulation or lawsuits, pick one
AI companies should prepare to face lawsuits if they cause harm, Benioff said, just like any other company selling products that damage consumers.
Kuleana: personal responsibility matters
Benioff cited the Hawaiian concept of kuleana, or personal responsibility, as essential for corporate ethics in the AI age.
The headline
AI companies should expect legal consequences for harms their products cause, just like any other industry.
