CEOs have AI FOMO

Boards are nervous about big AI spending, while leaders feel pressure to move before rivals do. The problem is that outcomes are still hard to measure.

Too early can hurt

Ezzat says leaders need a middle path. Build too far ahead of demand and you may fund tools or skills no one is ready to use.

“You don’t want to be too ahead of the learning curve.”

AI will arrive slowly

He argues AI is not a single big switch. Change will come in steps, and the metaverse boom is a reminder that hype can fade fast.

Test before scaling

Capgemini is placing small bets in 6G, quantum computing, and robotics. The aim is to spot real maturity early without overcommitting cash.

“You have to be investing, but not too much”

Think whole business

Many companies use AI to make separate teams more efficient. Ezzat says CEOs should ask how AI could disrupt the entire company, not just finance or HR.

“AI is a business. It is not a technology”

Humans must lead

The old phrase is human in the loop. Ezzat’s bigger issue is whether people will trust AI agents enough to work with them.

“How do you get humans to trust the agent?”

Bad design has costs

Like chairs built around people, AI has to fit human work and judgment. Poorly shaped AI could cause damage far beyond office aches.