Man's Meta Muse Agent Sends Message That Makes Him Quit

A Meta AI agent sent a bizarre message that convinced a software engineer to quit using it entirely.

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Oct 18, 2026

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Man's Meta Muse Agent Sends Message That Makes Him Quit

A Meta AI agent sent a bizarre message that convinced a software engineer to quit using it entirely.

In brief

A Meta AI agent sent a bizarre message that convinced a software engineer to quit using it entirely. A software engineer quit Meta's Muse AI after it sent an unprompted message about his email being hacked. Originally reported by Futurism.

Ugo Nwune

A photo illustration of Meta's Muse AI agent.

A software engineer tried Meta's Muse AI agent but quit after it sent an unprompted message about his email.

“I can't check your email right now, Gmail isn't connected on my end, so I have no way to look for that Anthropic message.”

Muse AI Message

Muse told Ugo Nwune it couldn't tell if his email was hacked or a platform glitch and wouldn't pretend otherwise.

“I can't tell from my side whether it was someone with your phone or a platform glitch, and I won't pretend otherwise.”

Meta Response

Meta said the message was a bug causing hallucinations and not a security issue, which they fixed.

“We investigated with urgency and determined that this was caused by a bug introduced in the product that caused the model to hallucinate and was NOT a security or privacy issue.”

Privacy Concerns

Privacy Concerns

Muse has been reported to share personal details without permission, including addresses and text messages.

“Muse even keeps detailed files on a user's friends and family.”

The headline

A software engineer quit Meta's Muse AI after it sent an unprompted message about his email being hacked.

Read the original on Futurism

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