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Rio Mandates In-Person Help for Digital Ticket Issues

Rio's city council requires in-person support for fans with digital ticket problems.

Nov 10, 2026

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Rio Mandates In-Person Help for Digital Ticket Issues

Rio's city council requires in-person support for fans with digital ticket problems.

In brief

Rio's city council requires in-person support for fans with digital ticket problems. Rio's city council passed a law requiring teams to provide in-person assistance and mobile internet at stadium entrances for fans with digital ticket or facial biometrics issues. Originally reported by G1.

Rio city council approves law

Rio's city council approved a law requiring teams to provide in-person assistance and mobile internet at stadium entrances for fans with digital ticket or facial biometrics issues.

Law requires mobile internet access

The law mandates mobile internet access at stadium entrances regardless of Wi-Fi availability for troubleshooting digital ticket and facial biometrics issues.

Law by city council president

Law by city council president

The law was authored by city council president Carlo Caiado (PSD) to assist fans during game days with digital ticket problems.

What to remember

Rio's city council passed a law requiring teams to provide in-person assistance and mobile internet at stadium entrances for fans with digital ticket or facial biometrics issues.

Read the original on G1

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