From Inc · · 1m 10s
Airbnb Limits Host Requests to One Task
Airbnb restricts hosts to one reasonable task per guest.
In brief
Airbnb restricts hosts to one reasonable task per guest. Airbnb now requires hosts to ask guests for only one task during checkout, reducing house rules to avoid confusion. Originally reported by Inc.
Airbnb updates house rules
Airbnb has updated its rules governing what hosts can ask of guests.
New policy requires reasonable requests
All house rules and requests must be disclosed at booking time, with no post-booking changes.
Hosts can no longer ask for tasks
Hosts cannot communicate new house rules after booking by message, signs, or in person.
Airbnb spokesperson explains change
The company says house rules were confusing, onerous, and hard to manage for guests.
New policy keeps requests reasonable
Requests must not require significant effort or time, typically performed by a cleaner.
Hosts retain control of rules
Hosts can update house rules at any time, with context-specific exceptions.
Users debate policy change
After learning of the update, users took to social media to debate the recent policy change.
Airbnb aims for clearer rules
The update makes house rules easier to discover and clearer to set for guests.
The headline
Airbnb now requires hosts to ask guests for only one task during checkout, reducing house rules to avoid confusion.
