From Kiplinger · · 2m
New DOT Rule Reduces Flight Delay Compensation
A new DOT rule cuts your refund rights for flight delays by removing 10 scenarios from airline-controlled delays.
In brief
A new DOT rule cuts your refund rights for flight delays by removing 10 scenarios from airline-controlled delays. Passengers now have fewer situations where they qualify for refunds after flight delays due to a DOT rule change. Originally reported by Kiplinger.
New DOT Rule Effective October 19
A new Department of Transportation rule takes effect on October 19, narrowing what counts as airline-controlled flight delays.
10 Scenarios Removed from Air Carrier Delays
The rule removes medical emergencies, unruly passengers, volcanic ash closures, unscheduled maintenance, overheated brakes, government shutdowns, cybersecurity attacks, aircraft damage, passenger deaths, and system-outage baggage delays from airline-controlled delays.
Passenger Refund Rights Change
Passengers get refunds only if airlines significantly delay flights or change flights, and consumers choose not to travel or accept travel credits, vouchers, or other compensation.
Rule Aims to Reduce Compensation
The DOT expects the total value of amenities and compensation currently provided to consumers will be reduced under this final rule, creating fewer scenarios for refunds.
Protect Your Money When Traveling
Check the DOT Airline Cancellation and Delay Dashboard for voluntary airline compensation, buy refundable tickets, check credit card trip delay coverage, and ask for refunds anyway if delays are within the airline's control.
Trip Delay Coverage Options
Trip delay coverage reimburses pre-paid expenses lost due to delays, like missed connections or hotel stays, and may cover additional costs such as last-minute accommodations and meals.
Refund Process for Delays
Even if you're unsure of the delay cause, call airline customer service to request a refund if the delay is within the airline's control.
Travel Rewards Cards
Kiplinger recommends top travel rewards cards for airline, hotel, and other perks to help save money on trips.
Why This Matters
With higher ticket prices and fewer refund options, protecting your trip is more important than ever to avoid financial loss from flight disruptions.
What it means
Passengers now have fewer situations where they qualify for refunds after flight delays due to a DOT rule change.
