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Microsoft Apologizes for Global Outlook Outage

Microsoft says no cyberattack caused global Outlook outage, promises full report.

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Nov 13, 2026

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Microsoft Apologizes for Global Outlook Outage

Microsoft says no cyberattack caused global Outlook outage, promises full report.

In brief

Microsoft says no cyberattack caused global Outlook outage, promises full report. Microsoft has apologized for a global Outlook outage that started Thursday, Nov. 13, and ruled out cyberattacks, pledging a post-incident report. Originally reported by Mashable.

Microsoft Apologizes

Error messages on pages for Microsoft Outlook and Microsoft Copilot on a laptop

Microsoft issued a public apology for the global Outlook and Microsoft 365 outage that started Thursday, Nov. 13.

“We are deeply sorry for the disruption this incident has caused our customers and partners. We know the trust they place in our services and take that responsibility extremely seriously.”

Ruled Out Cyberattack

Microsoft confirmed no cyberattack or AI-related issues caused the outage, ruling out malicious activity.

“We will continue to share more information as we have it, and for now we can confirm that there is no indication this is the result of malicious or cyber activity.”

Service Degradation Continues

Service Degradation Continues

Microsoft 365 and Consumer Products still show ongoing service degradation on the Service Health Status page.

At a glance

Microsoft has apologized for a global Outlook outage that started Thursday, Nov. 13, and ruled out cyberattacks, pledging a post-incident report.

Read the original on Mashable

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