From NME · · 1m 10s
Raye's Royal Albert Hall Show Overwhelmed by Scalpers
Raye's Royal Albert Hall show system overwhelmed by AI bot scalpers after 1.8m sign-ups.
In brief
Raye's Royal Albert Hall show system overwhelmed by AI bot scalpers after 1.8m sign-ups. Raye's team manually reviews sign-ups to identify real fans for Royal Albert Hall show after AI bot scalpers overwhelmed 1.8m sign-ups for 5000 seats. Originally reported by NME.
Raye's show sign-ups
Raye revealed nearly 2 million sign-ups for Royal Albert Hall show with 5000 seats available.
“We received 1.8 million sign-ups for 5000 seats”
AI bot scalpers overwhelm system
The sign-up system was overwhelmed by scalpers using AI bots to create hundreds of thousands of fake registrations.
“It is a new world we are living in now, I have never witnessed bots on this scale”
Manual review for real fans
Raye's team will manually review sign-ups to identify real fans before sending pre-sale codes by 11:45am today.
“We are trying to make the process fairer for real fans”
Pre-sale tickets go live
Pre-sale tickets will go live at midday after manual review completes.
“If you do not receive a presale code, the remaining tickets will be available to all on general sale”
General sale starts Thursday
General sale begins Thursday October 15 at 10am after pre-sale closes.
“The general on sale still expected to commence on Thursday (October 15) at 10am”
Banquet Records response
Banquet Records says bots are increasingly hitting their bigger shows and urges users to become registered to verify real fans.
“Bots are increasingly hitting Banquet’s bigger shows too. we have manual work arounds but they’re very time consuming”
Government ticketing efforts
Government has promised to stamp out ticket touts but faces delays in implementing price caps on secondary sales.
“We have the commitment and we can do it in this term”
The bottom line
Raye's team manually reviews sign-ups to identify real fans for Royal Albert Hall show after AI bot scalpers overwhelmed 1.8m sign-ups for 5000 seats.
