From Nation's Restaurant News · · 1m 30s
Hotel Restaurants Offer Huge Potential for Operators
Hotel restaurants provide operators with untapped market opportunities through guest experience innovation.
In brief
Hotel restaurants provide operators with untapped market opportunities through guest experience innovation. Hotel restaurant operators can capture new revenue streams by leveraging guest experience and mutual credibility with hotels. Originally reported by Nation's Restaurant News.
Hotel restaurants offer huge potential
Hotel restaurants present significant opportunities for restaurant operators to capture new revenue streams through guest experience innovation.
Jonathan Knudsen's background
Jonathan Knudsen, founder of Concrete Hospitality Group, has spent his career developing restaurant experiences for hotels after working at Starwood Hotels and Morgans Hotel Group.
Concrete Hospitality's operations
Concrete Hospitality develops and operates restaurants for hotel brands including Marriott and Hyatt.
Why hotels matter for restaurants
More people choose hotels for how they make them feel, which is usually achieved through food and beverage experiences.
Mutual credibility between hotels and restaurants
Hotels and restaurants offer each other mutual credibility to create stronger guest experiences.
Key to great experiences
Creating great experiences requires knowing your limitations and thinking beyond your food and beverage offerings.
Capturing local guests
Restaurant operators should think beyond their current F&B to capture local guests through unique experiences.
AI era meeting spaces
Hotels and restaurants can serve as meeting spaces for people in the age of AI.
What happens next
Restaurant operators can leverage hotel partnerships to create new revenue streams through enhanced guest experiences.
What it means
Hotel restaurant operators can capture new revenue streams by leveraging guest experience and mutual credibility with hotels.
