From OpenAI · · 40s
AT&T uses OpenAI to boost legal work
AT&T partners with OpenAI to streamline legal intake and decision-making.
In brief
AT&T partners with OpenAI to streamline legal intake and decision-making. AT&T's legal team uses OpenAI to connect internal expertise with client requests faster, keeping decisions with lawyers. Originally reported by OpenAI.
AT&T legal team
AT&T has hundreds of lawyers worldwide who need to access facts and documents before advising business.
OpenAI partnership
AT&T works with OpenAI to build a knowledge layer that connects legal expertise with incoming requests.
“Our partnership with OpenAI is going to allow us to build that plumbing that powers the knowledge layer throughout the company and that all of us will draw into”
Intake system
An intake system will classify requests, connect with precedent, and give lawyers historical context and first steps.
Decision focus
Lawyers will keep final decision-making power while using better information to apply expertise.
“The decision making will always remain with the lawyers”
The short version
AT&T's legal team uses OpenAI to connect internal expertise with client requests faster, keeping decisions with lawyers.
