Partnership expansion

OpenAI and ServiceNow expand partnership to bring AI models into enterprise workflows from development to security.

ChatGPT integration

ServiceNow brings business context and workflow actions directly into ChatGPT for issue resolution.

Action Fabric

ServiceNow’s Action Fabric applies business rules and permissions to actions within ChatGPT.

On-call engineer experience

On-call engineers review alerts and assign teams within ChatGPT to fix issues.

Greg Brockman quote

ai becomes more useful when people put it to work in systems their businesses depend on.

“ai becomes more useful when people can put it to work in the systems their businesses depend on. by bringing our models together with servicenow’s workflows and business context, we’re helping teams build software, address security risks and put ai to work across their organizations.”

Bill McDermott quote

two industry-defining innovators unlock value by turning ai reasoning into trusted execution.

“when two industry-defining innovators come together, a new chapter of business reinvention begins. openai is pioneering the frontier of artificial intelligence. servicenow is the super intelligence control tower that orchestrates, secures, and governs ai across the enterprise. together, we are unlocking extraordinary value for our customers by turning world-class reasoning into trusted execution at global scale.”

New capabilities

OpenAI powers three new areas: application development, cybersecurity and voice interactions.