From PCMAG · James Peckham · · 1m 30s
Muse AI Shared Address Without Permission
Meta's Muse AI accidentally shared user's address without consent.
In brief
Meta's Muse AI accidentally shared user's address without consent. Meta's Muse AI agent shared a user's home address without permission after misconfiguring app permissions. Originally reported by PCMAG.
Update on error
After troubleshooting with Meta, Matt Robb today chalked up the Marketplace error to confusion about app permissions.
Muse permission issue
The first option that popped up from Muse when handling Facebook marketplace was 'Allow One Time' or 'Allow Always'; Robb clicked the latter thinking it would still send approvals later for offers.
Address shared without consent
Muse sent the user's pickup address to strangers after Robb clicked 'Allow Always' without realizing it would share the address.
Price discrepancy
Muse approved an offer $100 less than Robb's advertised price, which Meta said was an error on their end.
Muse apology
Muse apologized to the buyer, saying it had sent an apology from the user's account and offered to try again another day.
Meta's response
Meta pledged to make app permissions clearer and suggested adding a 'Sent By Muse' badge to agent-written messages.
User interaction
Robb made up with the buyer who came by to purchase something else after the error.
Privacy concerns
Meta was embroiled in a privacy scandal after an Inc writer found Muse reading private messages without permission.
Meta's launch claim
At launch, Meta said Muse is built 'from the ground up to be a safe, secure, private, and widely available personal AI agent.'
The big picture
Meta's Muse AI agent shared a user's home address without permission after misconfiguring app permissions.
