Verizon responds to copper landline concerns

Verizon told the FCC it will keep copper landlines if its alternative solution falls short.

Customers fear service loss during phase-out

Some US consumers filed complaints fearing landline phase-out would cut them off from reliable service due to poor cell tower coverage.

Verizon files two copper retirement applications

Verizon has filed two applications to discontinue copper-based landline service in 18 states, saying only 2% of networks are in use.

FCC requires replacement service quality

Commission rules require replacement technology to offer substantially similar levels of service quality as the service being discontinued.

“substantially similar levels of network infrastructure and service quality as the service being discontinued”

Verizon uses signal strength measurement

Verizon plans to use proprietary technology to measure signal strength for wireless coverage of its proposed alternative.

“measure signal strength for wireless coverage”

Verizon guarantees service continuity

Verizon will not disconnect customers if replacement service is unavailable at their location.

Verizon clarifies customer misconceptions

Verizon says many commenters misunderstand its intentions regarding copper retirement in nine states.

“Many commenters misconstrue the Voice Application as seeking discontinuance approval for all locations in the nine states where Verizon provides POTS over copper. That is not correct”

FCC approves copper retirement in nine states

FCC accepted Verizon's first application to discontinue copper-based legacy voice services in nine US states.

Opposition groups warn of risks

Opposition groups warn landline termination could eliminate jobs and leave vulnerable populations without service.

“Axing landline service is like building a passenger ship with no lifeboats and sending 1,000 people out to sea. What happens if the ship sinks?”