From PCMAG · Michael Kan · · 1m 30s
Verizon Keeps Landlines For Some Customers
Verizon confirms some customers will keep landlines as copper retirement plan pauses.
In brief
Verizon confirms some customers will keep landlines as copper retirement plan pauses. Verizon says 43% of customers won't lose landlines as FCC pauses copper retirement plan. Originally reported by PCMAG.
Verizon urges FCC to approve copper landline retirement
Verizon is urging the Federal Communications Commission to approve its plan to retire copper-based landlines in nine US states.
Verizon notifies concerned customers about landlines
Verizon says it has clearly notified which concerned customers will retain their landlines and which won't.
Verizon uses individual outreach for customers
Verizon government affairs team members are calling each identified customer who expressed concern about the discontinuance in the FCC docket or to Verizon.
FCC pauses copper retirement plan
The FCC paused Verizon's copper retirement plan for nine US states including Arizona, Delaware, New Jersey, New Mexico, Ohio, Rhode Island, South Carolina, Utah, and Virginia.
43% of customers retain landlines
Verizon determined that 43 percent of commenters did not apply to the plan and informed them they will keep their landlines.
57% of customers get service details
For the remaining 57 percent of commenters, Verizon addressed concerns and provided details about their Voice Connect solution.
Customers with no replacement get landlines
Verizon confirms customers without an adequate replacement option will stay connected to their landlines today.
Verizon plans Virginia meeting
Verizon is preparing to hold a meeting in Virginia next month to provide further information about the discontinuance process.
The main idea
Verizon says 43% of customers won't lose landlines as FCC pauses copper retirement plan.
