From Pymnts · PYMNTS · · 1m 10s
Automation and AI Deepen Payment Exceptions
70% of firms plan to automate payment matching within 12 months, with AI expanding fraud detection and repair.
In brief
70% of firms plan to automate payment matching within 12 months, with AI expanding fraud detection and repair. 70% of payment-heavy firms plan to add automated payment matching within 12 months, 59% plan AI-based fraud detection expansion. Originally reported by Pymnts.
Payment Exceptions
Payment processing often requires manual oversight when transactions fail to clear or trigger fraud reviews.
70% Plan Automated Matching
70% of payment-heavy firms plan to add or expand automated payment matching within 12 months.
59% Plan AI Fraud Detection
59% of firms plan to add or expand ai-based fraud detection within 12 months.
AI Extends to Repair
AI identifies payment discrepancies, analyzes causes, and recommends corrections for employees to review.
Payment Work Shifts
88% of u.s. middle-market firms experienced at least one accounts receivable integrity issue in the past year.
AI Moves to Repair
57% of firms discover fraud or nonclearance after treating a payment as completed through returns or disputes.
Exception Work Persists
89% of organizations use ap automation, yet 67% spend five days or more processing invoices monthly.
The takeaway
70% of payment-heavy firms plan to add automated payment matching within 12 months, 59% plan AI-based fraud detection expansion.
