BILL Slashes Underwriting Times From 3 Hours to 12 Minutes With AI
BILL's AI agents cut underwriting time from 3 hours to 12 minutes per case.
In brief
BILL's AI agents cut underwriting time from 3 hours to 12 minutes per case. BILL's AI agents reduced underwriting time from 3 hours to 12 minutes per case, saving 1,400 monthly hours equivalent to eight full-time employees. Originally reported by Pymnts.
BILL's AI Agents Save 1,400 Monthly Hours
BILL's AI agents save 1,400 hours per month, equivalent to eight full-time employees.
“Over the past year, our risk team has built more than 100 AI agents that actively perform work 24/7 across several functions”
Robin AI Suite Handles Underwriting Cases
Robin sends each case to the right underwriter, pulls customer data, and provides one-click decision links.
“Robin sends each case to the right underwriter, pulls the customer’s data into a summary and provides a one-click link to make a decision”
Underwriting Time Reduced to 12 Minutes
Each case now takes 12 minutes instead of three hours, improving customer experience and team focus.
“As a result, each case and customer wait time now takes about 12 minutes instead of three hours”
The takeaway
BILL's AI agents reduced underwriting time from 3 hours to 12 minutes per case, saving 1,400 monthly hours equivalent to eight full-time employees.
