Delta CEO Credits Loyalty Program for Record September Revenue
Delta Air Lines' loyalty program helped boost September quarter revenue to $17.6 billion, a record high.
In brief
Delta Air Lines' loyalty program helped boost September quarter revenue to $17.6 billion, a record high. Delta Air Lines achieved record September quarter revenue of $17.6 billion, driven by its loyalty program growth. Originally reported by Pymnts.
Delta CEO Credits Loyalty Program
Delta Air Lines' CEO Edward Bastian said the loyalty program helped sustain earnings during higher fuel costs in September.
“Our growing loyalty ecosystem is one of the most important drivers of our structural durability.”
Record September Quarter Revenue
Delta achieved $17.6 billion in revenue, a record high for the September quarter, with 16% year-over-year growth.
Loyalty Program Growth
SkyMiles membership grew faster than capacity, with members engaging more with Delta in travel and beyond.
“SkyMiles membership is growing faster than capacity, and members are engaging more with Delta in the air and beyond the flight.”
Partnerships Boost Loyalty
Delta's partnerships with American Express, Uber, Starbucks, and Hyatt increased loyalty program value and customer engagement.
The takeaway
Delta Air Lines achieved record September quarter revenue of $17.6 billion, driven by its loyalty program growth.
