From Pymnts · PYMNTS · · 1m 10s
Meta's Muse Beats ChatGPT in AI Agent Race
Meta's Muse AI agent now leads ChatGPT in Apple store rankings while Stripe's Link powers checkout for agentic commerce.
In brief
Meta's Muse AI agent now leads ChatGPT in Apple store rankings while Stripe's Link powers checkout for agentic commerce. AI agents like Meta's Muse can complete tasks without user intervention but require trust and access to work effectively. Originally reported by Pymnts.
Muse Tops Apple Store
Meta's Muse reached No. 1 on Apple's App Store 10 days after launch, passing ChatGPT in the rankings.
Agent vs Chatbot
AI agents complete tasks like booking travel or negotiating bills, while chatbots only answer questions.
Muse Test Drive
Muse ordered toilet paper options but took over 5 minutes to complete, requiring secure account sharing for Amazon and Walmart purchases.
Instinct's Approach
Instinct reaches users via text, requires no app, and can make purchases in the user's name with limited authority.
User Trust Gaps
69% of U.S. consumers want agents to handle grocery shopping, but only 23% trust AI to manage payments.
Stripe's Link
Stripe's Link, with 300 million users, enables agents to checkout using saved payment methods or virtual cards for single transactions.
Here's the gist
AI agents like Meta's Muse can complete tasks without user intervention but require trust and access to work effectively.
