From Pymnts · PYMNTS · · 1m 50s
Relay Raises $36 Million for AI Radio Assistant
Relay’s AI radio system gets $36m funding to help frontline workers without changing their routines.
In brief
Relay’s AI radio system gets $36m funding to help frontline workers without changing their routines. Relay raised $36 million to turn frontline radios into AI assistants that process spoken communication without altering worker routines. Originally reported by Pymnts.
Relay’s AI Radio System
Relay’s AI system turns frontline workers’ radios into assistants that process spoken communication without changing their routines.
New $36 Million Funding Round
Relay raised $36 million in new funding led by International Paper, bringing total capital to over $90 million.
The Button Remains
Relay’s design keeps the single button unchanged, letting workers reach others without learning new skills.
How It Works
Behind the button, Relay transcribes, translates, routes messages, logs actions, and triggers automated workflows.
Why Frontline Workers Need It
80% of the world’s workforce doesn’t sit behind a desk, making Relay’s design ideal for them.
The Problem It Solves
Most enterprise systems require typing, which frontline workers can’t do safely or effectively.
Relay’s Research Findings
57% of manufacturing professionals say their most important operational communication happens out loud.
International Paper’s Experience
International Paper, a Fortune 500 company, uses Relay in its mills and sees improved communications and safety.
Relay’s Customer Base
Relay serves hundreds of thousands of frontline workers and works with 10% of the Fortune 500 companies.
Relay’s Performance Metrics
Relay has 99% gross revenue retention and 130% net revenue retention among enterprise customers.
What’s Next for Relay
Relay plans to expand into industrial and hospitality markets and improve its AI platform for frontline workers.
The Handie-Talkie Legacy
Relay’s design follows the original handie-talkie’s simplicity, which has remained unchanged for 86 years.
Here's the gist
Relay raised $36 million to turn frontline radios into AI assistants that process spoken communication without altering worker routines.
