ServiceNow Denies Decagon Takeover Reports

ServiceNow says it won't buy AI startup Decagon after media reports of interest.

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Oct 13, 2026

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ServiceNow Denies Decagon Takeover Reports

ServiceNow says it won't buy AI startup Decagon after media reports of interest.

In brief

ServiceNow says it won't buy AI startup Decagon after media reports of interest. ServiceNow denies plans to acquire AI agent startup Decagon, stating it remains an organic growth company with no strategic need for large acquisitions. Originally reported by Pymnts.

ServiceNow denies Decagon takeover reports

ServiceNow says it has no interest in purchasing AI startup Decagon, which is valued at $4.5 billion.

“We’d love to be your preferred source for news.”

Decagon's valuation and growth

Decagon raised $250 million in Series D funding, valuing it at $4.5 billion, a threefold increase from six months prior.

ServiceNow's M&A stance

ServiceNow's M&A stance

ServiceNow states it remains an organic growth company, with M&A used only to accelerate roadmaps or open new markets.

“Our approach to M&A has not changed: we remain an organic growth company first.”

The bottom line

ServiceNow denies plans to acquire AI agent startup Decagon, stating it remains an organic growth company with no strategic need for large acquisitions.

Read the original on Pymnts

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