From RuntimeWire · RuntimeWire · · 40s
Staples Gift Card Hack
Hackers used Staples support sessions to issue $5M in gift cards.
In brief
Hackers used Staples support sessions to issue $5M in gift cards. Hackers accessed Staples' internal customer-support system to issue over 15,000 gift cards worth $5 million. Originally reported by RuntimeWire.
Hackers Targeted Staples Support
Hackers accessed Staples' internal customer-support system using active employee sessions to issue over 15,000 gift cards worth $5 million.
Investigations Traced Fraud
Investigators traced about $425,000 in redeemed gift cards to the Staples breach, far less than the value of cards issued.
Criminal Pipeline Involves Fraud
Prosecutors describe a larger criminal pipeline involving hacking, fraud, U.S. retail purchases and overseas shipping.
What to remember
Hackers accessed Staples' internal customer-support system to issue over 15,000 gift cards worth $5 million.
