From SiliconANGLE · Mark Albertson · · 1m 40s
Certinia's Veda AI agents transform professional services
Certinia's Veda AI agents boost professional services efficiency with 24+ packages and Moonnox integration.
In brief
Certinia's Veda AI agents boost professional services efficiency with 24+ packages and Moonnox integration. Certinia's Veda AI agents help professional services firms deliver projects faster and cheaper using 24+ specialized agents and Moonnox for contextual data. Originally reported by SiliconANGLE.
Certinia's AI for professional services
Certinia brings AI into software firms' project sales, staff assignment, work delivery and client billing workflows.
Certinia's business scale
Certinia handles 7.1 billion professional services operations monthly for clients.
Certinia's leadership
Robert Cesafsky, Certinia's chief operating officer, says AI disrupts services industries more than tech.
Certinia's platform history
Certinia launched in 2009 as FinancialForce.com and rebranded in 2:23 to cover broader services.
Certinia's platform benefits
Certinia's Salesforce platform helps clients turn cost centers into profit centers through better visibility.
Certinia's marketing focus
Mimi Spier, chief marketing officer, says AI cuts costs and identifies expansion opportunities for clients.
Certinia's Salesforce partnership
Certinia has a deep partnership with Salesforce for AI tools and customer use cases.
Veda AI agents
Certinia's Veda offers 24+ AI agents that help customers with project delivery and cost management.
Veda's operational focus
Veda combines Certinia's institutional knowledge with AI to drive immediate business value.
Moonnox integration
Certinia acquired Moonnox to add contextual data like emails and calls to Veda's workflow.
System of Action
Certinia expanded Veda with 135 intelligent actions using a three-tier architecture for services delivery.
Veda's impact
Veda helps professional services firms deliver projects faster and cheaper with AI agents.
In short
Certinia's Veda AI agents help professional services firms deliver projects faster and cheaper using 24+ specialized agents and Moonnox for contextual data.
