From TIME · Tiago Ventura · · 1m 30s
Microsoft outage stretches into second day
Outlook, Teams and other Microsoft 365 services remain down worldwide, disrupting governments, hospitals and businesses as engineers work to restore access.
In brief
Outlook, Teams and other Microsoft 365 services remain down worldwide, disrupting governments, hospitals and businesses as engineers work to restore access. Microsoft services including Outlook and Teams remained offline into a second day Friday, affecting hundreds of millions of users and disrupting governments…
Microsoft services down worldwide
Microsoft said Friday that users may still be unable to connect to multiple Microsoft 365 services. Outlook, Teams and Copilot remain offline, affecting hundreds of millions of users globally.
“be unable to connect to multiple Microsoft 365 services”
US governments and hospitals hit
Baltimore County Government, Jacksonville, Florida and Austin, Texas reported staff unable to send or receive emails. Britain's National Health Service warned patients to contact via phone as email systems failed.
Global impact spreads
The U.K. government reported email problems. Japan's lawmaker Masanao Ozaki said the outage affected government IT infrastructure. The Philippines' Supreme Court warned responses to emails may be delayed.
Airlines and intelligence agencies affected
Indian airlines IndiGo and Akasa Air reported customer-support email problems. In Australia, intelligence agency ASIO and the Australian Federal Police were disrupted by the outage.
Possible software update failure
Australian Home Affairs and Cyber Security Minister Tony Burke said the disruption resembles the CrowdStrike incident, suggesting a faulty software update rather than a cyberattack caused the problem.
“They believe they are dealing in some ways similar to what we saw with respect to CrowdStrike, where there is an update that has gone awry”
Microsoft working on recovery
Microsoft engineers are restarting and repairing affected infrastructure, gradually bringing services back online. The company is using automated recovery systems to find and restart unresponsive servers.
The headline
Microsoft services including Outlook and Teams remained offline into a second day Friday, affecting hundreds of millions of users and disrupting governments, hospitals and businesses worldwide.
