From TechCrunch · Ram Iyer · · 2m
Americans use AI daily but deeply distrust it
A Gallup survey finds 68% of Americans who use AI every day worry about it, even as they rely on the technology for routine tasks.
In brief
A Gallup survey finds 68% of Americans who use AI every day worry about it, even as they rely on the technology for routine tasks. Most Americans who use AI daily remain anxious about it, complicating the idea that adoption signals public comfort with the technology. Originally reported by TechCrunch.
AI is everywhere in daily life
Americans increasingly use AI for recipes, homework, work research and presentations. But daily use does not mean comfort with the technology.
Most daily users are deeply worried
About sixty-eight percent of Americans who use AI daily are worried about it, according to a new Gallup survey commissioned by Microsoft.
The survey spans thirty-seven countries

Gallup polled about one thousand people in each country between April and July. The project will eventually span one hundred forty countries.
America leads the world in AI anxiety
Seventy-four percent of Americans reported worry about AI, and only thirty-six percent expect it to mostly help the country. Western nations show similar concern.
Asia shows far more optimism
In Singapore, forty-six percent use AI daily and eighty percent expect it to improve their lives. China and Israel show similar optimism about AI's benefits.
Trust in AI accuracy remains low

Only forty-five percent of American daily users trust AI results. Across all countries surveyed, just thirty-six percent trust AI accuracy a lot.
Curiosity outweighs worry globally
In thirty-four of thirty-seven countries, people mostly felt curious about AI. Only thirty-two percent overall said they felt worried about it.
Attitudes toward AI are contradictory
Gallup senior scientist Pablo Diego-Rosell said people can be curious, expect benefits, use AI frequently and still worry about it simultaneously.
“People can be curious about AI, expect it to be beneficial and use it frequently while still being worried about it.”
Worry may drive demand for regulation
People relying on AI daily may support tougher rules or resist its use in hiring, healthcare, education or government despite their daily dependence.
Exposure alone won't ease concerns
Greater use of AI will not resolve unease about the technology. AI will likely keep spreading even as disputes rage over where it belongs.
What matters most
Most Americans who use AI daily remain anxious about it, complicating the idea that adoption signals public comfort with the technology.

