From TechRadar · · 1m 20s
Benioff rejects the SaaSpocalypse
Salesforce and Nvidia argue AI will change software interfaces, not wipe software out.
In brief
Salesforce and Nvidia argue AI will change software interfaces, not wipe software out. Benioff sees AI as the next interface for business software, with agents doing more of the work inside existing platforms. Originally reported by TechRadar.
Benioff pushes back
At Dreamforce 2026, Marc Benioff dismissed claims that AI will trigger a SaaS collapse. He called the past six months of SaaSpocalypse talk overblown.
“crazy nonsense”
Software still lives
Benioff argued AI is not ending software. It is ending the kind of software that makes people do every step themselves.
“it's not about the end of software”
A new interface
Salesforce is pitching AIforce as the next shift after command lines, GUIs, web apps and mobile. The goal is software where agents can act across company data and workflows.
Agents inside Salesforce
AIforce is meant to let agents reason and take action across Salesforce data, workflow and business logic. Benioff framed that as a new way for customers to work.
Huang agrees
Nvidia CEO Jensen Huang joined Benioff on stage and backed the same view. He said agentic AI will sit on top of software and make it better.
“the end of software is nonsense”
Koa CRM ties it together
The two CEOs were there partly to discuss Koa CRM, a Salesforce product built with Nvidia. The larger message was that AI becomes a layer over software, not its replacement.
At a glance
Benioff sees AI as the next interface for business software, with agents doing more of the work inside existing platforms.
