From The Banner · Ashley Clarke · · 1m 40s
PGCPS bus delays improve but driver shortages persist
Prince George’s County Public Schools report reduced bus delays and driver vacancies but face ongoing driver shortages and tech failures.
In brief
Prince George’s County Public Schools report reduced bus delays and driver vacancies but face ongoing driver shortages and tech failures. PGCPS has cut bus route times and driver vacancies to 41 but daily driver absences and tech issues continue to disrupt school transportation. Originally reported by The Banner.
PGCPS reports progress on bus delays
Prince George’s County Public Schools leaders say driver vacancies are down to 41 and ride times are dropping.
Driver vacancies drop to 41
As of Sept. 17, all early childhood students have received bus assignments, with the number of students without a bus assignment dropping from more than 400 to roughly 100 among those experiencing homelessness.
Route times under 90 minutes
All but a "couple" of routes have trimmed transit times below 90 minutes, with adjustments specifically targeted at Dora Kennedy French Immersion and Robert Goddard Montessori.
Driver absences strain operations
Between 120 and 140 drivers call out daily, a 7% to 10% daily absence rate that compounds with open vacancies.
Parents demand Chipmunk fixes
Terence Clegg, a parent of three children at Robert Goddard and a candidate for the vacant District 2 board seat, demanded that the district "fix Chipmunk or fire Chipmunk".
“If I can reliably track my pepperoni pizza from oven to doorstep, surely we can provide parents with reliable information about where their children are”
Drivers report low pay and stress
Driver Paula Long testified that actual route assignments failed to match the routes that drivers had selected through the annual bidding process and criticized the expiration of incentive pay for extra runs.
Tech failures persist
The board said it has established a 12-step plan with Chipmunk to improve the app but district officials did not respond to The Banner’s request for comment on the plan’s details.
The key point
PGCPS has cut bus route times and driver vacancies to 41 but daily driver absences and tech issues continue to disrupt school transportation.


