From The Conversation · Jennifer Schlinger · · 1m 40s
What is a professional patient advocate?
Professional patient advocates help navigate healthcare systems for patients and families.
In brief
Professional patient advocates help navigate healthcare systems for patients and families. Professional patient advocates support patients through healthcare systems by explaining treatments, coordinating care, and managing insurance. Originally reported by The Conversation.
Quick answers
- What is a professional patient advocate?
- Patient advocates are trained to help patients navigate the healthcare system.
- What is the key takeaway from What is a professional patient advocate??
- Professional patient advocates support patients through healthcare systems by explaining treatments, coordinating care, and managing insurance.
What is a professional patient advocate?
Patient advocates are trained to help patients navigate the healthcare system.
Real-life healthcare challenges
Imagine your mom has just been discharged from the hospital to a rehabilitation center after hip replacement surgery.
Patient advocate roles
They understand patients’ and families’ concerns, ensure their voices are heard by medical staff and interface with care teams, insurance companies and facility administrators.
History of patient advocacy
Patient advocacy emerged out of the Civil Rights Movement’s focus on individual protections and rights.
Early patient advocate work
In 1966, healthcare advocacy pioneer Ruth Ravich founded the Department of Patient Representation at Mount Sinai Hospital in New York.
Certification requirements
To become certified, patient advocates must pass an exam demonstrating knowledge of health, medical concepts, insurance, healthcare systems, and collaboration with patients.
What patient advocates do
They help explain medical information, connect care across providers, and coordinate follow-up appointments.
Patient advocate benefits
According to a 2023 survey by the Coalition of Healthcare Advocacy, 92% of patients and healthcare providers reported positive effects from patient advocates.
Financial healthcare support
Patient advocates can clarify medical bills, review charges for errors, and assist with insurance coverage and payment plans.
Finding a patient advocate
Ask your hospital social worker or contact the Centers for Medicare and Medicaid Services website to find a patient advocate in your area.
The short version
Professional patient advocates support patients through healthcare systems by explaining treatments, coordinating care, and managing insurance.
