From The Japan Times · Maddie Baker · · 40s
Personal training contracts spark consumer disputes in Japan
Japanese consumers increasingly dispute personal training contracts after high cancellation fees.
In brief
Japanese consumers increasingly dispute personal training contracts after high cancellation fees. Japanese consumers report high cancellation fees when trying to exit personal training contracts. Originally reported by The Japan Times.
Consumer disputes rise
Japanese consumers report high cancellation fees when trying to exit personal training contracts.
NCAC warns about contracts
The National Consumer Affairs Center of Japan urges customers to check contract terms before signing.
Woman reports issues
A woman in her 20s told the National Consumer Affairs Center she was pressured into multiple contracts after a cheap trial session.
The headline
Japanese consumers report high cancellation fees when trying to exit personal training contracts.
