From The New Yorker · Molly Fischer · · 2m
We're Learning to Live with Waymos. It's Going Weird
Waymo's autonomous cars create both comfort and chaos as riders navigate a world of self-driving vehicles.
In brief
Waymo's autonomous cars create both comfort and chaos as riders navigate a world of self-driving vehicles. Waymo's self-driving cars offer safety but face public skepticism due to incidents and the absence of human drivers. Originally reported by The New Yorker.
Waymo's steering wheel

Waymo’s steering wheel moves on its own, creating a mix of familiarity and magic for riders.
Waymo's market growth
Waymo now has over four thousand cars across fifteen U.S. cities, surpassing Lyft in San Francisco.
Public reaction to Waymo
Riders report the steering wheel reassures them, making the car feel relatable and safe.
Waymo's safety claims

Waymo claims its cars are ten times safer than human-driven vehicles, reducing serious crashes by ninety-two percent.
Waymo's public challenges
Waymo faces incidents like a car driving over fireworks, flooding, and collisions with pedestrians.
The KitKat incident
Waymo killed a cat named KitKat, sparking protests and a memorial at Randa’s Market.
Public safety concerns
San Francisco saw two hundred fifty incidents where passengers fell asleep in Waymos, requiring emergency response.
Waymo's accessibility features
Waymo provides rides for people with mobility aids and service animals, including those with disabilities.
Waymo's infrastructure challenges
Waymos require frequent charging and maintenance, with two hundred cars at a depot in San Francisco.
The Stacker One incident
A man stood still in an alley to stop Waymos, creating a temporary blockade without violence.
Waymo's public relations
Waymo runs campaigns to build trust, including a Super Bowl ad and West Indian Day parade float.
Waymo's safety metrics
Waymo's safety data shows a ninety-two percent reduction in serious crashes, but incidents like school bus stops remain unaddressed.
Waymo's impact on urban life
Waymos have created both convenience and conflict in cities, with residents adapting to the new technology.
Waymo's future plans
Waymo aims to expand to D.C., New York, London, and Tokyo while addressing public concerns about safety and privacy.
The human element
Waymo riders experience a mix of freedom and vulnerability, with no driver to intervene in emergencies.
Waymo's cultural impact
Waymo has become a symbol of technological progress and the challenges of integrating AI into everyday life.
What matters most
Waymo's self-driving cars offer safety but face public skepticism due to incidents and the absence of human drivers.


