From The Next Web · Ana Maria Constantin · · 1m
Judge rules Anthropic must face Claude Max misleading claims
A US judge found Anthropic's marketing of its Claude Max plans may have misled customers about actual usage limits compared to the Pro tier.
In brief
A US judge found Anthropic's marketing of its Claude Max plans may have misled customers about actual usage limits compared to the Pro tier. A federal judge ruled Anthropic must defend claims it misled customers about usage multipliers in its Claude Max subscription plans. Originally reported by The Next Web.
Judge allows key claims against Anthropic
Magistrate Judge Alex Tse ruled that Anthropic must face claims it misled customers about Claude Max usage. The proposed class action Kahn v. Anthropic is in federal court for northern California.
The gap between advertised and actual usage
Anthropic told buyers its one hundred and two hundred dollar Max plans give five or twenty times more usage than Pro.
Judge finds disclosure buried and misleading
Tse ruled customers could reasonably read the usage promise as applying monthly, not per session.He noted Anthropic's per session disclosure is located two hyperlinks away from primary sales pages on claude.com.
“Anthropic's per session disclosure is located two hyperlinks away from the primary sales pages on claude.com.”
The takeaway
A federal judge ruled Anthropic must defend claims it misled customers about usage multipliers in its Claude Max subscription plans.
