From The Observation Deck · · 1m
Sun's Business Failures
Sun's business disinterest cost startups critical support.
In brief
Sun's business disinterest cost startups critical support. Sun's disinterest in operational mechanics led to failed customer support despite strategic success. Originally reported by The Observation Deck.
Oxide team meets in Emeryville
Oxide's annual OxCon meetup brings the whole team to Emeryville this week for in-person collaboration.
Sun nostalgia sparks debate
Sun's legacy inspires nostalgia but prompts questions about what Sun did wrong in business practices.
Sun's business philosophy
Oxide's mission draws from Scott McNealy's epitaph for Sun and his reflection on never hiding newspapers from children.
Sun's operational failure
A 2005 startup using OpenSolaris faced Sun's disinterest when they couldn't get support despite strategic success.
Dell's contrast
Dell's Steve handled startup's infrastructure needs within two weeks through direct phone contact and financials.
Sun's business disinterest
Sun became bored with business mechanics, leading to operational failures despite strategic success.
Oxide's origin story
The startup that Sun failed to support became Oxide with Steve from Dell after leaving Sun.
The bottom line
Sun's disinterest in operational mechanics led to failed customer support despite strategic success.
