Amazon's glasses will photograph constantly

Amazon is deploying smart glasses to delivery drivers that will take several thousand photos during a typical shift, capturing people and private property.

Photos uploaded to AI Wellspring platform

Amazon plans to upload the photos to its AI Wellspring platform. The company says it is using the data to enhance the delivery process.

No customer opt-out available

When asked if customers can opt out, Amazon's Viraj Chatterjee told Bloomberg, We haven't thought about that. Customers cannot see images of themselves or request deletion.

“We haven't thought about that.”

Amazon claims intent is not surveillance

Chatterjee said Amazon's only using the data to enhance delivery, adding the intent has never been surveillance. Amazon will blur people and license plates before human review.

“The intent has never been stuff like surveillance.”

Drivers already frustrated with surveillance

Amazon delivery drivers have complained about existing AI cameras in vehicles, reporting failures to register seat belts and footage leaks. This adds another layer of monitoring.

Twenty thousand glasses by end of 2027

Amazon plans to put twenty thousand more pairs of glasses in the field by the end of twenty twenty-seven. Pilot drivers have already made over two hundred seventy-five thousand deliveries.