From The Verge · Stevie Bonifield · · 1m 20s
Google's Gemini now makes business calls for you
Google's AI assistant can handle entire phone calls with local businesses on your behalf, from reservations to stock checks.
In brief
Google's AI assistant can handle entire phone calls with local businesses on your behalf, from reservations to stock checks. Google launched an early experiment feature on Pixel eleven that lets Gemini make phone calls to businesses for users, handling reservations, stock checks, and appointment rescheduling while…
Google launches Gemini calling feature
Google is rolling out an early experiment on Pixel eleven that lets Gemini make phone calls to local businesses for you.
What Gemini can do on your behalf
The AI can handle reservations, check if products are in stock, and reschedule appointments without you dialing yourself.
How the feature works
Tell Gemini to call via the app. It introduces itself, navigates menus, waits on hold, and talks to the person who answers.
“Gemini will call the business, introduce itself, navigate automated phone menus, wait on hold, and handle the conversation with the person on the other end.”
You stay in control throughout
A live transcript shows what is happening, and you can take over the conversation at any point if needed.
“You remain in control at all times with a live transcript view and the ability to take over the conversation at any point.”
Google's earlier calling experiment
Google tested a similar feature last year that called businesses to check stock, but users could not take over those calls.
Limited rollout begins today
The feature is available now as an early preview for Gemini paid subscribers in the Phone by Google Public Beta on Pixel eleven in the US.
The key point
Google launched an early experiment feature on Pixel eleven that lets Gemini make phone calls to businesses for users, handling reservations, stock checks, and appointment rescheduling while keeping users in control.
