From The Verge · Richard Lawler · · 1m
Microsoft Outlook goes down worldwide
Microsoft 365 infrastructure problems cut off email access across multiple regions, with Teams also affected.
In brief
Microsoft 365 infrastructure problems cut off email access across multiple regions, with Teams also affected. Microsoft Outlook email access failed worldwide due to elevated load on infrastructure; the company is redistributing traffic and restarting servers to restore service. Originally reported by The Verge.
Outlook email access fails globally
People around the world cannot access Outlook email through the web or apps. Microsoft 365 infrastructure is experiencing elevated load across multiple regions, causing connectivity errors.
“We've determined a portion of infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors.”
Microsoft responds with traffic redistribution
Microsoft has redistributed connection traffic across worldwide infrastructure and is moving additional traffic off affected servers.The company is also restarting affected servers and investigating whether the elevated traffic reflects genuine demand or a routing shift.
“We've completed redistributing connection traffic across our worldwide infrastructure, and we're moving additional traffic off the affected infrastructure to further reduce load.”
Restoration timeline remains unclear
Reports of Outlook issues spiked just before one PM ET and have not completely gone away. It is unclear how long access restoration will take or whether it will fix all issues users are experiencing.
The one thing
Microsoft Outlook email access failed worldwide due to elevated load on infrastructure; the company is redistributing traffic and restarting servers to restore service.
