From TokenPost · · 50s
Five9 Buys Level AI for $325M
Five9 acquires Level AI in $325 million cash deal to expand AI customer service tools.
In brief
Five9 acquires Level AI in $325 million cash deal to expand AI customer service tools. Five9 agreed to buy Level AI for $325 million to sell AI customer service tools to businesses using rival systems. Originally reported by TokenPost.
Five9 Acquires Level AI
Five9 agreed to buy Level AI in a $325 million cash deal to expand AI customer service tools for businesses using rival systems.
Deal Terms and Timeline
The Nov. 5 agreement provides $325 million in cash, with final amount adjusted at closing for Level AI’s cash, debt, transaction expenses and net working capital. Five9 expects to close in Q4 2026.
Sales Strategy
Five9 plans to sell Level AI’s applications via its Genius CX Platform and standalone products for businesses using their own systems.
The key point
Five9 agreed to buy Level AI for $325 million to sell AI customer service tools to businesses using rival systems.
